Client success stories & insightful articles from our expert consultants.

Case Studies

Clear Assured and Chaucer Group

“Clear Assured set a very high bar and to be recognised with Gold status shows our hard work is bearing fruit. It’s given us confidence that our initiatives really are making a difference.” - Richard Milner, CEO

Leading reinsurance group, Chaucer, attained Clear Assured Gold accreditation in 2024.

How to support your disabled customers this Purple Tuesday

There are 16 million people in the UK with a disability and with 70% of disabled customers choosing not to return to an organisation after receiving poor customer service, the commercial power of accessibility and inclusion could not be clearer.

In this blog we share a few top tips of things to consider for a more accessible customer experience.

Read More