Client success stories & insightful articles from our expert consultants.
Case Studies
Clear Assured and Chaucer Group
“Clear Assured set a very high bar and to be recognised with Gold status shows our hard work is bearing fruit. It’s given us confidence that our initiatives really are making a difference.” - Richard Milner, CEO
Leading reinsurance group, Chaucer, attained Clear Assured Gold accreditation in 2024.
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How to support your disabled customers this Purple Tuesday
There are 16 million people in the UK with a disability and with 70% of disabled customers choosing not to return to an organisation after receiving poor customer service, the commercial power of accessibility and inclusion could not be clearer.
In this blog we share a few top tips of things to consider for a more accessible customer experience.