Client success stories & insightful articles from our expert consultants.

Case Studies

Clear Assured and Chaucer Group

“Clear Assured set a very high bar and to be recognised with Gold status shows our hard work is bearing fruit. It’s given us confidence that our initiatives really are making a difference.” - Richard Milner, CEO

Leading reinsurance group, Chaucer, attained Clear Assured Gold accreditation in 2024.

Inclusive recruitment, Events Gareth Headley Inclusive recruitment, Events Gareth Headley

The key to significant DEI results? Consistency!

From June's Virtual Diversity Forum, this was the number one takeaway when thinking about an Inclusive Hiring process. Our fantastic guests Faye Kennedy, Mark Lomas, Chartered FCIPD and Pauline Miller (Chartered, FCIPD) shared their insights on what has truly been important for embedding Inclusive Hiring as a sustainable practice in their organisations.

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LGBTQIA+, Pride Month Gareth Headley LGBTQIA+, Pride Month Gareth Headley

What is rainbow washing?

During national campaigns that celebrate LGBTQ+ inclusion or campaign for equality within society, we often see organisations swapping to a rainbow-coloured version of their logo and rolling out positive campaigns.

When these marketing practices don’t reflect your values or commercial practices, you risk alienating the very communities you claim to support.

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Balancing Policy and Culture: Creating Psychological Safety and Embedding Respect in the Workplace

When it comes to psychological safety in the workplace, knowing that non-inclusive behaviours will be challenged is paramount. A whopping 89% of employee respondents to one survey* said they believe that psychological safety in the workplace is essential. And that’s no surprise; it underpins everything from wellbeing and mental health to physical health and safety, as well as having a huge impact on how valued your employees feel.

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Why is psychological safety vital for DEI data collection?

Just like any other business strategy, impactful DEI initiatives are based on quality data.

And just like any other type of data-driven decision-making, DEI data has its own set of challenges. In our experience, the number one challenge our clients face are disclosure rates. Read on to learn the reasons why, and how to overcome them.

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Investing in Women Beyond International Women's Day

This year’s theme, “Invest in Women: Accelerate Progress,” prompted the usual flurry of company statements acknowledging that organisations have a part to play to move our society towards gender equity.

Besides being the right thing to do, it is also the smart thing; gender equity has been proven to enhance business performance, innovation, and reputation. So, how can you invest in women for better equity?

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Workplace culture, Policies & processes Gareth Headley Workplace culture, Policies & processes Gareth Headley

Changing your business? Think culture first.

Businesses are almost universally experiencing a period of significant change, but how many of them are prioritising their culture at the heart of these changes? When it comes to transformation, only about one in four transformations actually achieve long-term success - and a major cause of failure? Not looking at culture first.

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DEI data, Inclusive culture for SMEs Gareth Headley DEI data, Inclusive culture for SMEs Gareth Headley

Why bother collecting data? The importance of diversity, equity and inclusion data for SMEs

As an SME, your teams are all-hands-on-deck so collecting DEI data might seem at first like a misdirected use of resources. However, it can be a powerful tool to level up your business. Let’s explore why, how to collect it and crucially, how to act on it for a winning workplace culture.

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Supply Chain, Clear Assured, DEI data Gareth Headley Supply Chain, Clear Assured, DEI data Gareth Headley

Is DEI the Missing Link in Your Supply Chain?

Diversity, equity, and inclusion are essential drivers of a thriving and responsible supply chain. A focus on DEI is a strategic move to help you not only build a resilient supply chain – vital for business success – but also an equitable one, that reflects the demands of your clients and community.

So, for those who are getting this right, what are their priorities?

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5 Strategies for Inclusive Recruitment in an Inclusive Workplace

Diversity, equity and inclusion is important at every level of a business, and at each stage of an employee’s working journey. A truly inclusive recruitment process is the key to increasing the diversity of your team. It’s an important step to improving diversity, inclusion, and equality across your company as a whole.

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How to support your disabled customers this Purple Tuesday

There are 16 million people in the UK with a disability and with 70% of disabled customers choosing not to return to an organisation after receiving poor customer service, the commercial power of accessibility and inclusion could not be clearer.

In this blog we share a few top tips of things to consider for a more accessible customer experience.

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